Shipping policy

Domestic Shipping Policy

Thank you for shopping with Epic Loot LLC! We appreciate your support and want to ensure that your shopping experience is smooth and enjoyable. Please take a moment to review our shipping policy.

Processing Time:

  • All orders are processed within 2-3 business days (Monday to Friday, excluding holidays) after receiving your payment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.

Shipping Methods:

  • We primarily use the United States Postal Service (USPS) for shipping. Our standard shipping option is USPS Ground Advantage (formerly First Class), and delivery times may vary depending on your location.

Shipping Confirmation and Tracking:

  • Once your order has been shipped, you will receive an email confirmation with tracking information. This will allow you to track your package in real-time and estimate the delivery date.

    Lost or Damaged Packages:

    • Epic Loot LLC is not responsible for lost or damaged items during shipping. If your package is lost or damaged, please contact USPS with your tracking number for assistance.

    Address Accuracy:

    • Please ensure that your shipping address is accurate and complete. Epic Loot LLC is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

      Holiday Shipping:

      • During peak seasons and holidays, shipping times may be longer than usual. We recommend placing your orders in advance to ensure timely delivery.

      International Shipping Policy

      We are delighted to serve customers worldwide. Please take a moment to review our international shipping policy.

      VATs, Duties, and Taxes:

      • International orders may be subject to import taxes, customs duties, VAT (Value Added Tax), or other fees imposed by the destination country. These charges are not included in the item price or shipping cost. The recipient is responsible for these additional fees.

      Calculation of Fees:

      • The total purchase amount and the destination country's regulations determine the VATs, duties, and taxes applied to your order. Please check with your local customs office for more information on potential charges.

      Customs Clearance:

      • Customs procedures and clearance times vary by country. It's the responsibility of the buyer to provide accurate and complete shipping information to facilitate smooth customs clearance.

      Shipping Times:

      • International shipping times can vary depending on factors such as customs processing and local postal services. While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates for international orders.

      Shipping Methods:

      • We offer international shipping via multiple carriers. Shipping options and costs will be calculated and displayed during the checkout process.

      Lost or Delayed Shipments:

      • Epic Loot LLC is not responsible for lost, stolen, or delayed shipments. If your package is delayed in customs, we recommend contacting your local customs office for assistance.

      Address Accuracy:

      • Please ensure that your shipping address is accurate and complete. Epic Loot LLC is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

      Refused Deliveries:

      • If an international order is refused by the recipient or cannot be delivered due to inaccurate address information, the customer will be responsible for the original shipping charges, as well as any duties, taxes, and customs fees incurred in shipping the package.

      Returns and Refunds:

      • Due to the complexities of international shipping, we do not accept returns or provide refunds for orders that are refused, abandoned, or returned due to non-payment of duties and taxes.

      If you have any questions or concerns regarding our shipping policy, please feel free to contact us at EpicLootLLC.Store@gmail.com.

      Thank you for choosing Epic Loot LLC! We appreciate your business.

      Epic Loot LLC

      PO BOX 691987, Orlando Florida 32869, United States
      EpicLootLLC.Store@gmail.com